As a Systems Administration Team Lead, you will manage the stability, integrity, and efficient operation of the in-house information systems that support core business and organizational functions. This is achieved by monitoring, maintaining, supporting and optimizing all assigned networked software and associated operating systems, database subsystems and Enterprise Applications, as well as supervising and developing IT engineers.
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This role involves liaising with Development, Support, and Implementation teams to enhance client experience. It also includes creating documentation for software installations, server configurations, and troubleshooting policies. Working with other Cloud Services groups to resolve issues or help with configuration changes/testing is also involved; along with SQL activities like database backups, restores, and running scripts.
As part of the Production Engineering team, you will administer and maintain customer-facing SaaS infrastructure including services running in both public cloud and datacentre environments. You will provide support, troubleshooting, and management expertise for our growing application platforms while working closely with developers, DBAs, and other internal teams to ensure that the system is stable, secure and scaling to meet demand.